Yes! We ship worldwide. Shipping rates and delivery times vary depending on your location and will be calculated at checkout.
Orders are usually processed within 1–2 business days:
- US & Canada: 5–10 business days
- Europe & UK: 7–12 business days
- Australia & New Zealand: 7–12 business days
- Rest of the world: 10–20 business days.
We work with trusted carriers such as USPS, FedEx, DHL, and local partners to ensure safe and timely delivery.
Product & Return
Yes, we have a 15-day return policy. Items must be unused, in original packaging, and with proof of purchase. Please check our Returns & Refunds policy for full details.
Currently, we don’t offer personalization, but we’re working on adding this feature in the future. Stay tuned!
Please contact us immediately at support@pawsyzone.com with photos of the issue. We’ll arrange a replacement or refund right away.
Orders and Payments
Once your order ships, you’ll receive a tracking number by email. You can also track it directly on our Track Your Orderpage.
We accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All payments are 100% secure.
Other
No, you can checkout as a guest. However, creating an account lets you save your details, track orders, and receive exclusive offers.
You can read us via support@pawsyzone.com or through our Contact Us Page. We will respond within 24 hours (Mon-Fri)